The AYA Neo is a handheld gaming laptop with a 7 inch touchscreen show wedged between a set of sport controllers and an AMD Ryzen 5 4500U processor with Radeon Vega 6 graphics powering the system.
It went up for pre-order by way of a crowdfunding marketing campaign earlier this year, and the builders have shipped greater than 500 items to backers and different clients. However in line with a latest update to the AYA Neo Indiegogo page, a few of these clients have encountered {hardware} issues. So the parents at AYA are working to make sure that the subsequent batch to roll of the manufacturing line is extra dependable. As for folk who acquired a first-gen product? That’s somewhat extra difficult.
In a nutshell, some customers have seen points together with:
- Seen glue on the corners of the show (this seems progressively over time)
- Backlight bleed across the edges of the show
- Display colour calibration points
- Audio system which are too quiet
- Friction between fan blades inflicting the again of the Neo to get sizzling
- Tough seams across the case
- Poor printing of the labels on buttons
AYA has outlined methods it plans to handle all of these points with the online batch of Neo {hardware} by way of enhancements to the design of the body, case mildew, and buttons, in addition to colour calibration profile for the show.
The brand new design includes a extra uniform seam between the highest and backside parts of the case, buttons that incorporate the labels straight within the mildew somewhat than having it painted on, and the corporate is retooling the D-Pad and controller buttons with new ones that will probably be extra sturdy, embody an improved really feel, and have labels that shouldn’t fade.
The corporate can be including analog shoulder buttons, updating the vibration motor, and enhancing the audio expertise with a brand new speaker and a bigger sound chamber contained in the case.
Aya says it’s additionally changing the Intel AX200 wi-fi card with a MediaTek module, not as a result of one is essentially higher than the opposite, however as a result of the AX200 was out of inventory. Different adjustments embody updates to the aluminum body and warmth dissipation.
This all seems like excellent news for patrons who’re ready for brand new AYA Neo gadgets to ship (it’s obtainable for purchase from the AYA website for $925 and up, however the brand new {hardware} received’t ship till August on the earliest). However what in regards to the 500+ people who have already got the unique AYA Neo?
If you happen to haven’t seen any of the issues listed above, then you’ll be able to in all probability simply preserve utilizing your system. However AYA does have some proposed options for some of the problems, however not all of them.
The corporate will ship a brand new case and display to clients who’ve issues with glue showing within the corners in the event that they’re comfy performing their very own repairs. In the event that they’re not, then they will ship the pc again to AYA for restore.
Have an issue with backlight bleeding by way of the display? AYA says if it’s “notably severe,” you’ll be able to ship the system to the corporate for restore.
If colour calibration is an issue, then the corporate will ship customers a calibration profile they will use to the modify the show. This will probably be robotically utilized to future {hardware}.
And if the fan isn’t functioning correctly, AYA can present directions for fine-tuning adhesive on the fan or the corporate can ship customers a brand new fan to put in.
However a number of the issues can’t be simply fastened in first-gen {hardware}. For instance, the corporate isn’t providing to repair the low speaker quantity on unique gadgets, as a result of there’s no means to try this with out just about changing the entire thing. The identical goes for the low-quality labels printed on the buttons.
The corporate can be providing refunds to people who’re nonetheless ready for his or her orders to ship in the event that they request one by July 3, 2021.
In a separate replace, AYA notes that it’s engaged on a docking station for the Neo that can probably take 2-3 months to finish. However an early pattern with a 3D-printed case offers a tough thought of what it’ll seem like and how much performance the dock will carry.
It helps HDMI output to a 4K 60Hz monitor, has a Gigabit Ethernet port, two USB Sort-C ports, and two USB Sort-A ports for connecting audio system, storage, keyboards, mice, or different peripherals.
There are additionally SD and microSD card readers on the aspect that you need to use for detachable storage. And because the dock is designed to connect with the underside of the pc, the USB-C ports and headphone jack on prime of the Neo are nonetheless accessible when the pc is docked.
You will discover extra particulars within the updates posted to the AYA Neo Indiegogo campaign page.
through NotebookCheck
